The warranties have two parts. For example the 8 mil Standard Blue cover has a 3 year warranty with 1 year full. Full means that if your cover is defective, and it is deemed to be covered under warranty, your cover will be replaced at no charge. After the full warranty period, the warranty is pro-rated and you will receive a certain percentage off the purchase of another cover.

How to choose the right solar cover for you?
Solarcovers.com sells a variety of solar covers to fit your needs.

	The Standard 8, 12 & 16 mil Blue: Our solar covers are made of durable resin and have thousands of tiny air bubbles designed to capture and transmit solar heat to your pool. A solar cover will keep your pool water cleaner by blocking out dirt and debris which will save on chemicals. Using a solar cover cuts water evaporation by up to 95% and prevents heat loss. The solar cover also takes advantage of the suns "free heat" that will result in, on average a 15° temperature rise. Click here to view our 8, 12 & 16 mil Blue Covers
	The 12 mil Transparent Black: This heavy duty black cover heats faster and absorbs more heat that the standard cover. However, due to this, and being a darker color, it is more likely to wear out faster due to sun damage. This cover will help raise your pool temperature by up to10° to 14°. Click here to view our 12 mil Transparent Black Covers
	The 12 & 16 mil Clear: The purpose of a solar cover is to allow the MAXIMUM amount of sun's rays to penetrate the greatest depths of your pool. In tests, the clear cover has been shown to be the most effective in allowing the solar heat into your pool. Being clear, it allows the most sun rays to pass into the pool allowing it to be heated about 2-3 feet deeper than any of the tinted covers. Click here to view our 12 & 16 mil Clear Covers

• The system was not set squarely to the pool, therefore the cover is pulling more on one side than the other. To remedy this, you will need to reset the system square to the pool.
• Some of the strapping is tighter than others, this will cause uneven tension and creasing. Take the straps off at the tube and refasten them so that each one has the same tension.

• When you installed the system you should have put waterproof grease in the black bushings. This needs to be done at least once a year to ensure ease of use.
• The bolts holding the handle and white knob have been over tightened. This will cause too much friction and make turning the handle difficult. Just ease the pressure off both bolts and this should help.
• The cover is too heavy, it may be waterlogged. If you are using a cover that is not a 1/8" bubble cover check the tube guide table to make sure you have the correct model for the size of the cover.

• The hole for the drop in anchor is too big. The right size is 1/2" round hole (1-1/2" deep). If the hole is more than 1/2" in diameter, you will need to drill another hole of the correct size and reset the others.
• This can be a problem when the drop in anchor has not been center punched. By doing this with a center punch (or large nail) it will force the legs out into the concrete. This will secure it into the concrete and it will not rotate.
• You are over tightening the anchor bolts. You need only turn the bolt about two turns to engage the threads, this will be enough to hold the system while in use. To fix this use a center punch (or large nail) and reset the anchor in the same hole.

• No, the anchors in the kit are for concrete only. You can purchase wood anchors from your local hardware store. Take the anchor bolt with you to ensure correct sizing.

Firstly, any tubing will sag the longer it is extended, gravity tends to take its course.

• Most sagging is the result of someone using the tube as a seat. Tubing is not designed to be sat on at any time, this is also a dangerous practice and can cause injury.
• Did you follow the instructions and bolt the tubes together? Or did you screw them together? If you screwed them together they will not have the same lateral integrity as bolting them together.
• Check the length of the tubing against the instruction sheet and ensure the tubing is not over extended. If you over extend the tubing sagging will occur.
• Are you using a heavy cover? If so the weight may be causing the sagging. All Rocky's tube sizes are determined using a 1/8" bubble cover, so therefore any other type of cover may cause a problem.

• The usual distance is every three feet; check the instruction sheets for details on how to attach the cover to the tube. You may wish to place the strapping at closer intervals, although it is not necessary. You can purchase extra Rocky's Strapping and grommets if you require them.

• This problem is usually due to incorrect application. The strapping should be purchased as far over the shaft on the female grommet as possible. Then insert the male grommet and tap with a hammer, not too hard, but enough to snap them together. This should resolve the problem.

• Please see the instruction sheet provided with the reel system. If you are having trouble deciding where to place your reel system, feel free to call us at 1.800.845.5500.